Shopenzed.com Evaluation Form
We hugely appreciate your feedback and use it to make Shopenzed.com a better place to shop.
Please take just a few minutes to complete the form below. Your contact details are not recorded, but you are welcome to leave your email address if you want us to reply to any of your
SHOPENZED.COM EVALUATION FORM
(please select one response from the dropdown lists for each question)
1) How did you learn about Shopenzed.com?
2) How clearly did you understand what we offered, when you entered Shopenzed.com?
3) What was the MAIN reason you visited our store?
If you selected "Other" please give details in the box below:
4) How easy was it to navigate the site?
5) How easy was it to find a particular item you were looking for?
6) Have you made a purchase from Shopenzed.com?
7) Was this a personal purchase, a gift, a company purchase or something else?
8) What was your primary reason for purchasing from Shopenzed.com ( rather than another store)?
9) How easy was it to move items into your shopping cart?
10) How easy was it to remove items from your shopping cart?
11) How easy was it to resume shopping after you had placed items in your shopping cart?
12) Did you work with a service representative via Skype, phone or email, whilst purchasing from Shopenzed.com?
13) Please let us know how you rate our service rep on product knowledge, efficiency and courtesy.
14) How likely are you to make another purchase from Shopenzed.com?
15) How satisfied are you with the available shipping options?
If Dissatisfied, please help us to improve by explaining how we could improve shipping options:
16) Overall, how satisfied were you with your shopping experience at Shopenzed.com?
17) If you have not made a purchase from Shopenzed.com, what is the main reason?
18) Do you think you will shop at Shopenzed.com in the future?
19) Do you receive the Shopenzed.com monthly newsletter?
20) Are you aware of our 365-day money back guarantee?
21) What, if anything, can we do to improve your experience at Shopenzed.com?
The survey is almost complete. These last few questions help us analyze survey responses.
27) Please leave your email address only if you want to be contacted regarding your comments.